Informativa sulla privacy

At CONCETTO, we believe that every garment carries a story and every relationship is built on trust.

CONCETTO operates this store and website, including all information, content, features, tools, products, and services in order to provide you with the best possible experience (the "Services"). Our store is powered by Shopify, which enables us to provide and improve these Services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, make a purchase, or otherwise interact with our Services.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood how your information is collected, used, and disclosed.

WHAT PERSONAL INFORMATION WE COLLECT

When we use the term "Personal Information", we mean information that identifies you or can reasonably be linked to you.

Depending on your interaction with our Services, where you live, and as permitted or required by applicable laws, we may collect or process the following categories of Personal Information:

• Contact details, including your name, billing address, shipping address, telephone number, and email address.

• Financial information, including payment card details, payment confirmations, transaction details, and other payment-related information.

• Account information, including username, password, security questions, preferences, and account settings.

• Transaction information, including products viewed, added to cart, added to wish lists, purchased, returned, exchanged, or otherwise interacted with.

• Communications with us, including any information you provide when contacting customer support or submitting enquiries.

• Device information, including browser type, device identifiers, IP address, and network connection details.

• Usage information, including how and when you access, browse, and interact with our Services.

SOURCES OF PERSONAL INFORMATION

We may collect Personal Information:

• Directly from you when you create an account, place an order, contact us, or otherwise interact with our Services.

• Automatically through our website, your device, cookies, and similar technologies.

• From service providers acting on our behalf.

• From business partners and other third parties.

HOW WE USE YOUR PERSONAL INFORMATION

Depending on how you interact with us, we may use your Personal Information for the following purposes:

PROVIDING AND IMPROVING OUR SERVICES

To process payments, fulfil orders, arrange shipping, facilitate returns and exchanges, maintain your account, remember your preferences, and improve and personalize your shopping experience.

MARKETING AND ADVERTISING

To send promotional communications by email or other permitted channels and to display relevant advertising based on your interactions with our Services.

SECURITY AND FRAUD PREVENTION

To verify accounts, secure transactions, detect and prevent fraud, protect our Services, and ensure the safety of our customers and business.

COMMUNICATING WITH YOU

To respond to your enquiries, provide customer support, and maintain our relationship with you.

LEGAL OBLIGATIONS

To comply with applicable laws, regulations, legal proceedings, government requests, and to enforce our Terms & Conditions and other policies.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose your Personal Information in the following circumstances:

• To Shopify and service providers who perform services on our behalf, including payment processing, IT management, analytics, customer support, fulfilment, and shipping.

• To business and marketing partners to provide services and personalized advertising where permitted by law.

• When you request or authorize us to share information with third parties.

• Within our corporate group or affiliated businesses.

• In connection with a merger, acquisition, business transaction, legal obligation, or to protect our rights, Services, customers, or others.

OUR RELATIONSHIP WITH SHOPIFY

Our Services are powered by Shopify.

Shopify may collect and process Personal Information relating to your access to and use of our Services in order to provide and improve the platform. Information submitted through our store may be shared with Shopify and its service providers, which may be located in countries different from your own.

Certain advanced Shopify features may combine information gathered through your interactions with our store, other merchants, and Shopify itself. In these circumstances, Shopify may act as the controller of certain Personal Information.

For more information, please refer to Shopify's Consumer Privacy Policy and Shopify Privacy Portal.

THIRD-PARTY WEBSITES

Our Services may contain links to websites and platforms operated by third parties. We are not responsible for the privacy or security practices of those websites, nor for the accuracy or reliability of their content.

CHILDREN'S DATA

Our Services are not intended for children and we do not knowingly collect Personal Information from individuals under the age of majority in their jurisdiction.

If you believe that a child has provided us with Personal Information, please contact us so that we may remove it.

DATA SECURITY AND RETENTION

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain Personal Information for as long as necessary to operate our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

YOUR RIGHTS AND CHOICES

Depending on your location, you may have rights regarding your Personal Information, including:

• Right of access
• Right to correction
• Right to deletion
• Right to data portability
• Right to object to or restrict processing
• Right to withdraw consent
• Right to manage marketing preferences

If you are located in the United Kingdom or the European Economic Area, you may have additional rights under applicable local laws.

You may exercise these rights by contacting us using the information below.

You will not be discriminated against for exercising your privacy rights. We may need to verify your identity before processing your request.

COMPLAINTS

If you have concerns regarding how we process your Personal Information, please contact us.

Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

INTERNATIONAL TRANSFERS

Your Personal Information may be transferred to, stored, and processed outside your country of residence.

Where required, we rely on recognized legal mechanisms, including the European Commission's Standard Contractual Clauses or equivalent safeguards, to protect international data transfers.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be published on this page together with the revised "Last updated" date.

CONTACT

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us:

Email: concettoid@gmail.com

Address:
Via Roma 35
Salerno (SA) 84125
Italy

Every garment carries a story.
Its distinctive marks are part of the narrative.

We believe the same applies to relationships.
We collect only what is necessary to preserve the trust placed in Concetto

CONCETTO